Here you can view and download our Responsible Gambling Code of Conduct. This Venue is committed to providing the highest standards of customer care and responsible gambling. Our Responsible Gambling Code of Conduct describes how we do this;

AHA Responsible Gambling Code of Conduct 2020

Code of Conduct – Vietnamese
Code of Conduct – Chinese (Mandarin)
Code of Conduct – Chinese (Cantonese)
Code of Conduct – Punjabi
Code of Conduct – Hindi
Code of Conduct – Italian
Code of Conduct – Greek
Code of Conduct – Arabic

Responsible gambling in a regulated environment is when consumers have informed choices and can exercise a rational and sensible choice based on their circumstances. It means a shared responsibility with collective action by the gambling industry, government, individuals and communities.

This gaming venue adopts the AHA self-exclusion program. For information about the program, customers may speak with the Responsible Gaming Officer/Gaming Duty Manager or pick up a copy of the Self-Exclusion brochure displayed in the gaming room.

Self Exclusion is an entirely voluntary process. It is an agreement the individual makes with themselves, for themselves. It involves no other person in any responsibilities – legal or otherwise.

Useful Websites:

Victorian Commission For  Gambling and Liquor Regulation –

YourPlay is a Victorian Government initiative, aimed at empowering players to make informed decisions about their gaming machine play by allowing them to set limits on the time or money spent, and provides the ability to track their gaming machine play across Victoria.